Wednesday, December 30, 2009

Final Payment Deadline Approacheth!

It's hard to believe, but 2010 will be here soon! That means a number of exciting steps in the trip planning process will soon be underway!

But first...money. The final payment deadline for travelers NOT enrolled in Autopay is February 16, 2010. This means EF must have received your remaining trip balance by that date, so plan ahead.

If mailing your payment, please do so at least 2 weeks ahead of that date. This is because, with thousands of trip payments coming in, the accounting folks get buried under a pile of incoming mail. It may take a while for that check to be recorded and processed.

If calling to make a payment via credit card, be aware of EF's Customer Service hours. Their customer service offices are not open on weekends, and close at the end of the regular business day on weekdays (usually 5:00 PM EST; 4:00 PM CST). This may also be an issue with credit card payments made online...if you wait until the last minute to make an online payment, there will be no "back-up" if you run into trouble because their offices are already closed.

The bottom line: don't wait until the last minute! You'll save yourself some worry and some late fees!

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